Membership
Terms & Conditions
The facility refers to the Angelo Anestis Aquatic Centre (AAAC) which is owned by Bayside Council. This document outlines the rights and responsibilities that you have regarding entering a Membership for the use of the AAAC.
1. Membership Features
1.1. Membership cards or RFID bands must be presented/scanned at reception prior to entry into the centre. Entry will not be permitted without a current membership. Lost cards and RFID bands must be reported to reception for replacement. A fee will be charged for replacement cards and bands.
1.2. Memberships are transferable upon request. Transfer fees are $50 and the membership must be like for like.
1.3. Members have access to the facility and programs during operating hours which may vary from time to time. Facility hours, timetables or other notices are advertised as required.
1.4. Individuals must be at least 14 to become members of the facility. Anyone under 18 will require parent/guardian membership sign-off.
1.5. Membership types and categories can change from time to time as per AAAC fees and charges.
1.6. All members are required to complete a health information self-assessment questionnaire.
1.7. All members are required to have a photo taken for identity purposes.
1.8. Council reserves the right to sight concession cards on demand.
1.9. Council reserves the right to reject an application for membership to the centre.
1.10. Council reserves the right to alter rules and regulations at its sole discretion.
2. Cancellation/Change of Membership
2.1. Cancellation of membership and subsequent refund will be considered due to serious illness or permanent injury.
2.2. Memberships are non-refundable.
2.3. Direct debit payment option may be cancelled with at least 30 days written notice from the member prior to the cancellation date, if the minimum membership term has been met. If not received, subsequent direct debits will continue until notice is received.
2.4. Any amounts owed by the member must be paid prior to the cancellation of the membership agreement.
2.5. All memberships have a 7 day cooling off period. To be eligible for a refund, a written cancellation request must be received within 7 days of membership being lodged. All services used during this 7 days will be charged at the applicable casual rate.
2.6. Management may at its discretion cancel a membership (see Termination of Membership, point 7).
3. Automatic rollover
3.1. Direct debit payments will continue to be made to the facility for a membership and the agreement will continue in force beyond the minimum agreement period unless written
notice of termination is received by the facility no less than 30 days prior to the end of the minimum period.
4. Fortnightly direct debits
4.1. Direct Debit Memberships are payable on a fortnightly basis through the member’s nominated bank account, Visa card, Master card or American Express.
4.2. Council sets its fees and charges annually; direct debit fees will increase accordingly on or after 1 July each financial year.
4.3. Members must notify Council of any changes to their account details.
4.4. The facility reserves the right to charge members a fee for defaulted payments.
4.5. All bank fees and similar charges are the responsibility of the member.
5. Limited liability
5.1. Member’s are solely responsible for their decision to participate in exercise and the level of intensity of the chosen activity. It is the members’ responsibility to seek and implement
medical advice if there are any changes in their physical condition which may impact their capacity to exercise.
5.2. To the maximum extent permitted by law, Bayside Council its contractors, agents and employees will not be held responsible for any loss, damage or theft of property belonging to the member occurring on the centre’s premises.
5.3. To the maximum extent permitted by law, Bayside Council its contractors, agents and employees will not be held responsible for any personal injury, illness or death resulting from the use of the facility and/or equipment provided in the centre.
6. Membership suspension
6.1. Membership can be suspended. The period of suspension allowed is dependent on the type of membership.
6.1.1. 12-month memberships and direct debit memberships may suspend their membership or 8 weeks per year.
6.1.2. 6-month memberships may suspend for 4 weeks.
6.1.3 3-month memberships may suspend for 2 weeks.
6.1.4. 1-month memberships – no suspension is available.
6.2. Requests for membership suspension must be submitted in writing via email/online/ at centre.
6.3. Suspensions may be taken at any time throughout the membership.
6.4. Suspensions must be 7 days minimum.
6.5. Application for suspensions must be lodged at least 2 days in advance to allow for processing.
6.6. Backdated requests for suspension will not be approved.
6.7. Time credits do not accrue if not used.
7. Termination of membership
7.1. Management reserves the right to terminate any membership if the member is not adhering to all terms and conditions which may include the following:
7.1.1. The conduct of the member is detrimental to the centre, disruptive, harassing, threatening, abusive, rude or in any way ‘antisocial’ intimidating to other users or to facility staff.
7.1.2. The member has breached the facility rules and regulations, or any condition, rule or regulation of the facility as posted within the centre.
7.1.3. The member has defaulted on payments due.
7.1.4. The member does not follow the reasonable instructions of the facility staff.
7.1.5. Termination of the membership of the member may be done with immediate effect and without notice.
7.2. A member whose membership has been terminated will forfeit all the entitlements of membership with immediate effect and without claim for refund of any joining fees paid.
7.3. A cancellation fee equivalent to 2 months fees will apply when membership is terminated in accordance with clause 7.1 any outstanding amounts owed by the member must be paid within 7 days of termination and/or expulsion.
7.4. All decisions made by management under this clause are final and binding.
8. Health and physical condition of member
8.1. By signing this agreement, the member warrants that they are physically capable of participating in exercise.
8.2. The member acknowledges that by maintaining a membership at AAAC, they warrant that they are physically capable of participating in exercise.
9. Availability of AAAC services and facilities
9.1. The facility offers a wide variety of programs and services across a wide range of opening hours and facilities. Classes, instructors, lane availability and access to various programs and services may change from time to time at the discretion of management. No time hold, or credit is applicable because of the above.
10. Change of terms and conditions/rules and regulations
10.1. The facility may add to, change, or remove membership terms, conditions, rules and regulations, including but not limited to the services and facilities offered by the facility from time to time. Any such change will be made available through the website or upon request.
11. Privacy
11.1. Bayside Council acknowledges and respects the privacy of individuals. The information that is being collected on this the document is for the purpose of processing your Membership contract. The intended recipients of this information are Bayside Council and its authorised staff. You will receive communications from Bayside Council from time to time updating you on items relating to your Membership, or promotions. Bayside Council uses a range of mediums to communicate with members including, but not restricted to, direct mail, email, SMS and telephone. If you do not wish to have your information that is contained in this document used for this purpose, please advise us; You have the right to access and alter personal information, in accordance with the Commonwealth Privacy Act 1988.
12. Minimum age to participate
12.1. You must be at least 14 years old to become a member. A parent or guardian must sign the membership form if you are under 18. Members under 16 must be supervised by a parent/guardian who is also a member at all times whilst using the facilities. Children aged under 14 years are eligible to participate in organised programs for their age groups. Refer
to the centre timetable for more information. Age restrictions do apply to certain group fitness classes. Refer to group fitness timetable for more information.
13. General conditions of gym entry and etiquette
13.1. Wear appropriate comfortable clothing, e.g., shorts and t-shirt or fitness attire. No bare chests allowed.
13.2. Fully enclosed footwear must be worn in all gym areas at all times.
13.3. No bare feet (with the exception of showers and yoga, pilates etc classes), thongs, sandals or slides.
13.4. Food is not permitted in any area.
13.5. Equipment must be wiped down after use using a towel or hygiene wipes.
13.6. Please consider others and share equipment.
13.7. Please do not spit or use coarse language.
13.8. Alcohol and drugs are prohibited on the premises and we will refuse entry to anyone under the influence.
13.9. Video cameras, still cameras and mobile phone cameras are not permitted to be used without the prior consent of management.
